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assists clients by reviewing information systems resources,
personnel effectiveness and efficiency, and overall adherence to the
organization's actual business model. MTG also provides a spectrum
of management assistance services. This area of service includes components such as:
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System reviews, including hardware and
systems software, development methodologies, management
experience, budgets, etc.
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Quality assurance reviews.
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Project reviews.
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Design and implementation of
management systems for proper accounting, oversight, and planning.
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Implementation project management.
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Identification and measurement of
benefits from technology.
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User support and training programs.
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Information systems policies and procedures.
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System development methodologies.
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Our systems reviews and management assistance
expertise is reflected in the following engagements:
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MTG
provided ad hoc management assistance and project monitoring on
two projects for a large western county community justice
organization.
The Juvenile Information Network (JIN) project replaces the
current records management, detention, and program and case
management systems for Juvenile Community Justice, providing a
three-tiered client-server application environment with
significantly expanded functionality and data capture to support
management/program evaluation needs. The Supervision Program
Information Network (SPIN) project provides incremental case and
program management capabilities to support justice programs and
complements the current state community justice system provided
by the state Department of Corrections. Releases of
both the JIN and SPIN systems are now in production;
recommendations are being implemented; and the development
process has been refined to integrate business users in the
projects.
- MTG provided quality assurance services to
ensure successful implementation of a Juvenile Justice
Information System (JJIS). MTG also assisted the agency with management of
its JJIS project. This included
developing a quality assurance plan and providing monthly
project status reports to the state CIO, the legislature, and the commissioner of the agency.
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course of this multiyear project, MTG provided project
management and quality assurance services to the executive-level
steering committee chaired by a state attorney general. MTG managed
the project for the first 2 years while the state was
initiating the project and developing the design. A state CJIS
project director was then hired for the remainder of the project,
and MTG provided quality assurance services on a periodic basis.
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MTG assisted a state with designing and developing a
Web-based
information portal for the criminal justice community. Our
assistance included conceptual design, development resource
acquisition assistance, and project management. The resulting
system is currently supporting the criminal justice community
and provides a one-stop information access vehicle.
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MTG helped the criminal
justice community in a large metropolitan county implement an integrated criminal justice improvement plan. This effort involved county and city agencies
representing all the functional disciplines of the criminal
justice community. With MTG's assistance, the criminal justice
community has advanced its plans for improvement and
integration.
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MTG oversaw a
joint system development effort between a state's Department of Human
Services' Child Welfare Division and Division of Youth
Corrections. The new system provided a Statewide Automated
Child Welfare Information System (SACWIS) and an integrated case
management system for welfare offices and youth correctional
facilities throughout the state. We ensured that the
project was well managed, that it remained on budget, and that it
met its milestones as prescribed by the work plan.
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MTG assisted a state legislature in
developing a structured process for establishing, evaluating,
and updating internal technology standards. The project
objective was to define a methodology that the legislature could
use internally to manage the complex nature of its technology
environment. Project activities included documenting the
status of existing technology standards, identifying those
aspects of the technology environment that did not have
standards, developing guidelines for determining when standards
should be established, and creating a process model to be used
to evaluate and implement standards. At the end of this
assignment, the client was prepared to implement a process based
on the model and evaluation criteria we developed.
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MTG provided quality
assurance support on a major systems migration project that
consisted of two components: (1) migration of the state Job Selection System application from the Department of Human
Resources mainframe data center to a client-server environment,
and (2) implementation of the statewide client-server network
infrastructure. The project represented one of the
state’s first attempts to migrate an agency’s IT infrastructure and mission-critical applications to
a new client-server environment from proven mainframe-based
technology.
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MTG provided quality
assurance services to a state Department of Fish and Wildlife
in a project focused on developing a new point-of-sale system to
support the sale of documents by the agency. The system
was developed using state-of-the-art Web-enabled technologies.
It presented unique challenges given the heterogeneous nature of
the user community. We provided detailed project oversight
as the department completed the actual systems development and
implementation aspects of the assignment. We ensured that
the project remained focused on critical issues and that
internal and external stakeholders were aware of progress and
potential risk areas. Given the mission-critical nature of
this system and the rigid timelines resulting from the Year 2000
problem, we identified potential risks and determined a series of
milestones to be monitored.
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