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System Reviews & Management Assistance

     
 

  assists clients by reviewing information systems resources, personnel effectiveness and efficiency, and overall adherence to the organization's actual business model. MTG also provides a spectrum of management assistance services. This area of service includes components such as:

  • System reviews, including hardware and systems software, development methodologies, management experience, budgets, etc.

  • Quality assurance reviews.

  • Project reviews.

  • Design and implementation of management systems for proper accounting, oversight, and planning.

  • Implementation project management.

  • Identification and measurement of benefits from technology.

  • User support and training programs.

  • Information systems policies and procedures.

  • System development methodologies.

 
 

Our systems reviews and management assistance expertise is reflected in the following engagements:

 

 
 
  • MTG provided ad hoc management assistance and project monitoring on two projects for a large western county community justice organization. The Juvenile Information Network (JIN) project replaces the current records management, detention, and program and case management systems for Juvenile Community Justice, providing a three-tiered client-server application environment with significantly expanded functionality and data capture to support management/program evaluation needs. The Supervision Program Information Network (SPIN) project provides incremental case and program management capabilities to support justice programs and complements the current state community justice system provided by the state Department of Corrections. Releases of both the JIN and SPIN systems are now in production; recommendations are being implemented; and the development process has been refined to integrate business users in the projects. 

  • MTG provided quality assurance services to ensure successful implementation of a Juvenile Justice Information System (JJIS). MTG also assisted the agency with management of its JJIS project. This included developing a quality assurance plan and providing monthly project status reports to the state CIO, the legislature, and the commissioner of the agency.  

  • Over the course of this multiyear project, MTG provided project management and quality assurance services to the executive-level steering committee chaired by a state attorney general.  MTG managed the project for the first 2 years while the state was initiating the project and developing the design. A state CJIS project director was then hired for the remainder of the project, and MTG provided quality assurance services on a periodic basis.  

  • MTG assisted a state with designing and developing a Web-based information portal for the criminal justice community. Our assistance included conceptual design, development resource acquisition assistance, and project management. The resulting system is currently supporting the criminal justice community and provides a one-stop information access vehicle.  

  • MTG helped the criminal justice community in a large metropolitan county implement an integrated criminal justice improvement plan. This effort involved county and city agencies representing all the functional disciplines of the criminal justice community. With MTG's assistance, the criminal justice community has advanced its plans for improvement and integration.  

 
  • MTG oversaw a joint system development effort between a state's Department of Human Services' Child Welfare Division and Division of Youth Corrections. The new system provided a Statewide Automated Child Welfare Information System (SACWIS) and an integrated case management system for welfare offices and youth correctional facilities throughout the state.  We ensured that the project was well managed, that it remained on budget, and that it met its milestones as prescribed by the work plan.

  • MTG assisted a state legislature in developing a structured process for establishing, evaluating, and updating internal technology standards.  The project objective was to define a methodology that the legislature could use internally to manage the complex nature of its technology environment.  Project activities included documenting the status of existing technology standards, identifying those aspects of the technology environment that did not have standards, developing guidelines for determining when standards should be established, and creating a process model to be used to evaluate and implement standards.  At the end of this assignment, the client was prepared to implement a process based on the model and evaluation criteria we developed.

  • MTG provided quality assurance support on a major systems migration project that consisted of two components:  (1) migration of the state Job Selection System application from the Department of Human Resources mainframe data center to a client-server environment, and (2) implementation of the statewide client-server network infrastructure.  The project represented one of the state’s first attempts to migrate an agency’s IT infrastructure and mission-critical applications to a new client-server environment from proven mainframe-based technology. 

  • MTG provided quality assurance services to a state Department of Fish and Wildlife in a project focused on developing a new point-of-sale system to support the sale of documents by the agency.  The system was developed using state-of-the-art Web-enabled technologies.  It presented unique challenges given the heterogeneous nature of the user community.  We provided detailed project oversight as the department completed the actual systems development and implementation aspects of the assignment.  We ensured that the project remained focused on critical issues and that internal and external stakeholders were aware of progress and potential risk areas.  Given the mission-critical nature of this system and the rigid timelines resulting from the Year 2000 problem, we identified potential risks and determined a series of milestones to be monitored.